Helix offers Tirzepatide and Retatrutide research products.
Which strengths are available?
Both products are available in 10 mg and 30 mg options.
Where can I see the full price?
Pricing is displayed on each product card and updates on the product page when you select a strength.
What is your returns policy?
If you are unsatisfied with your product, simply return it for a full refund—no questions asked. Read our full returns policy.
What is included with every purchase?
Every purchase includes a complimentary 10 mL glass vial of Helix bacteriostatic solution, valued at $10.
How are these products intended to be used?
Every Helix product is offered for research purposes only and is not intended for human consumption or medical use.
Orders & shipping
How long does shipping take?
Orders are processed within 1–2 business days. Delivery times depend on your location, see our Shipping Policy for details.
Will I get a tracking number?
Yes. A tracking number is emailed to you as soon as your order ships.
Do you ship internationally?
Yes, to many destinations. Customers are responsible for customs duties and for ensuring the products can lawfully be imported.
Returns & support
What is your returns policy?
If you’re not satisfied, you can return unopened vials in their original sealed condition. Contact us with your order number and we’ll guide you through it. See our Refund Policy for details.
Can I return or get a refund on an opened vial?
No. Opened vials cannot be returned or refunded, so please keep vials sealed until you are ready to use them for your research.
What if my order arrives damaged?
Contact us within 7 days of delivery with photos, and we’ll review it and arrange a replacement or refund where appropriate.
